Certified and licensed by the Ministry of Justice in New Zealand, The Neill Group provides asset tracing and recovery services to a growing number of reputable financial and lending institutions. The Neill Group’s repossession agents have decades of experience recovering commercial assets, motor vehicles, industrial equipment, private aircraft and marine vessels. 

Throughout New Zealand, commercial entities, public organisations, government agencies and private clients utilise The Neill Group’s high level of expertise and proven track record of providing specialised services and bespoke solutions with the geographical reach that few can match. 

Searching for a Wellington or New Zealand Private Investigator, Field Agent, Document Server, Process Server or Security Professional? The Neill Group are New Zealand’s leading national provider of private investigation, specialised security, personal protection, para-legal support, document serving, asset recovery, document serving (legal process serving) and field based services. 

Nationwide Repossession & Asset Recovery 

In New Zealand, all repossession agents are now required to be certified and licensed under the Private Security Personnel & Private Investigators Act 2010 and to ensure compliance with the Credit Contracts & Consumer Finance Amendment Act 2014. All repossession agents engaged by The Neill Group are licensed to comply with current legislation. 

The Neill Group’s repossessions agents are familiar with the repossession process as well as the legal requirements relating to the repossession of assets, goods and motor vehicles subject to a finance agreement or credit contract.

When a finance company or lending institution holds a security interest in an asset and the debtor stops paying, they are then within their rights to recover the asset. However, going about the recovery process without any unnecessary complications or legal issues requires competent, experienced and licensed repossession agents.

It’s important to ensure your chosen repossession agent or repossession agency has the correct licensing requirements to conduct repossession activities lawfully. If the situation is handled incorrectly, things can escalate quickly and may result in legal disputes, trespass or breaches of privacy.

Achieving full closure to a situation may require the final steps of asset or property recovery. This can be straight-forward, where the individuals and item of property may be easily found and repossessed. In some situations, additional steps may be required to locate the individual or the asset. 

In situations where the owner of an asset, such as a motor vehicle, becomes disagreeable, our licensed repossession agents are trained to handle the situation professionally and assertively. Our professionals are knowledgeable enough to overcome objections and explain the situation clearly and with professionalism. 

Our nationwide repossession services, include, but are not limited to:

· Recovery of Hidden Assets

· Repossessions (including multiple locations)

· Communicating with Aggressive Debtors

· Negotiating Payment Arrangements

· Debtor Field Visits

· Confirming Addresses

· Verifying Financial Data

· Inspecting Assets and Secured Property

Our licensed repossession agents and field agents have experience negotiating with people who have deliberately concealed assets or property, we often carry out field visits to confirm addresses, our field visits often result in the successful negotiation of a payment arrangement. We are highly experienced, professional and responsive with the ability to manage any situation.

The Neill Group will not engage in repossession or asset recovery assignments for private individuals or third tier lenders. The Neill Group will NOT repossess chattels or personal property that are subject to security or listed on a consumer’s finance agreement or credit contract.  

Document & Process Serving (Service of Legal Documents)  

Dion Neill has been serving documents and legal process in the greater Wellington region and throughout New Zealand since 1987!

The Neill Group are Wellington’s longest established provider of process serving, document serving and para-legal support services with a network of highly experienced nationwide document and process servers in every area, district and region of New Zealand. 

The Neill Group serves all district court, high court and family court legal proceedings along with dissolution of marriage (divorce documents), international legal process, demand notices, witness summonses, subpoenas, eviction notices and a range of other documents that are required to be served personally on a recipient or defendant.

Operational Resources

Our repossession agents are also licensed, experienced and qualified to offer other related professional services, including: tracing, process serving (service of legal documents), specialised security, private investigation and risk management services. The Neill Group has excellent working relationships with tow company’s, heavy haulage transport operators, crane operators, locksmiths and salvage firms.


         Spa pool repossession in Wellington using a crane, traffic control and transporter 


The Neill Group incorporates a number of business units, including RapidServe, Wellington Process Servers, New Zealand Process Servers, Accredited Process Servers and Para-Legal Services (Wellington), Protective Services and the Wellington Investigation Group. The Neill Group are now the largest provider of document serving, para-legal support and field agent services available in the Wellington region. 

The Neill Group’s expertise stems from the experience of Dion Neill, a former member of the New Zealand Defence Forces and emergency services. Dion provides his clients with the benefit of over 30 years experience within the international security and private investigation arena. 

Dion was one of the founding directors of the original company, Wellington Investigations working alongside his fellow directors of Auckland Investigations (now known as ‘The Investigators’). Dion contracted his services to a number of leading private investigation, process serving and security organisations prior to establishing The Neill Group and Protective Services. 

Dion is a foundation member of the New Zealand Institute of Professional Investigators Incorporated, Security Institute of New Zealand and the Institute of Management New Zealand. Dion is a former certified fraud examiner with a number of internationally recognised qualifications in security, risk management and investigations.

Dion featured on the popular TVNZ series, ‘Private Investigators’ and interviewed on the TVNZ Breakfast programme regarding protecting high profile people. Dion regularly provides commentary to the media on private security industry related matters.

Dion has spent a number of years conducting covert surveillance, co-ordinating undercover operations and managing hundreds of investigations. Dion was one of the first licensed private investigators in New Zealand to carry out investigation assignments for the ACC, the governments private accident and injury insurance agency.

In the 1980’s, Dion provided evidence in the High Court following a lengthy investigation focusing on a major theft operating within a large multi-national business, Dion’s evidence was key to the successful conviction of over 25 offenders.


Licence Number: 11-000153 – The Neill Group is the trading name for Dion Neill who is an individual licence holder (not a limited liability company), licensed by the Ministry of Justice (Private Security Personnel Licensing Authority) as a private investigator, security consultant, repossession agent, personal guard, property guard, crowd controller and confidential document destruction agent. 

All contracted agents and associates are licensed by the Ministry of Justice to ensure compliance with the Private Security Personnel and Private Investigators Act 2010.  We do not employ staff, The Neill Group and Protective Services are supported by a nationwide network of contracted private investigators, process servers, field agents, risk management consultants and security specialists. 

Areas of Service 

The Neill Group are based in Wellington with a strategic network of nationwide licensed private investigators, process servers, field agents, security specialists and repossession agents throughout the greater Wellington region along with agents in every area, district and region of New Zealand, including: Northland, Whangarei, Auckland, Wellsford, Warkworth, Orewa, Albany, Takapuna, Mangere, Manurewa, Pukekohe, Coromandel Peninsular, Thames, Waihi, Whangamata, Whitianga,Waikato, Hamilton, Te Awamutu, Cambridge, Huntly, Morrinsville, Matamata, Putaruru, Tokoroa, Otorohanga, King Country, Taumarunui, Te Kuiti, Waitomo, Bay of Plenty,Tauranga, Te Puke, Whakatane, Kawerau, Opotiki, Rotorua, Taupo, Turangi, Murupara, East Cape, Gisborne, Tolaga Bay, Tokomaru Bay, Ruatoria, Te Kaha, Taranaki, Wanganui, New Plymouth, Stratford, Hawera, Waitara, Inglewood, Manawatu, National Park, Waiouru, Taihape, Plamerston North, Marton, Bulls, Feilding, Ashhurst, Foxton, Horowhenua, Levin, Otaki, Kapiti, Waikanae, Paraparaumu, Paekakariki, Wellington, Plimmerton, Porirua, Tawa, Johnsonville, Upper Hutt, Lower Hutt, Wainuiomata, Hawkes Bay, Wairoa, Napier, Hastings, Havelock, Waipukurau, Dannevirke, Wairarapa: Featherston, Pahiatua, Masterton, Carterton, Greytown, Tasman, Nelson, Blenheim, Picton, Motueka, West Coast, Westport, Greymouth, Hokitika, Wanaka, Queenstown, Twizel, Alexander, Te Anau, Canterbury, Christchurch, Kaikoura, Ashburton, Southland: Timaru, Oamaru, Dunedin, Invercargill, Balclutha, Mossburn, Gore. 

Whether it is private investigations, covert surveillance, specialised security, personal protection, legal process serving or just a simple field visit, The Neill Group provides a professional and discreet service for clients within New Zealand and worldwide. The Neill Group, when experience matters!