The Neill Group provides field based services in the Wellington region and throughout New Zealand using a network of highly experienced nationwide field agents. A personal visit by a field agent has proven to be an effective way to re-engage with your debtors and to ensure compliance of contractual obligations

The Neill Group are engaged by clients in the commercial, government and private sectors to engage people who are more likely to respond better to a personal field visit from one of The Neill Group’s highly experienced and savvy field agents.

With a commitment to compliance, brand protection and continuous process and technological development, The Neill Group has become the premier provider of field agent services to the legal, finance, government and private sectors. 

The provision of services to such a diverse range of market demands that our agents possess industry specific skill sets, work ethic and flexibility that best serves our clients unique requirements. The Neill Group prides itself on technical excellence, regulatory compliance and outstanding results driven service that is second to none! 

Searching for a Wellington or New Zealand Private Investigator, Field Agent, Document Server, Process Server or Security Professional? The Neill Group are New Zealand’s leading national provider of private investigation, specialised security, personal protection, para-legal support, document serving, asset recovery, document serving (legal process serving) and field based services. 

The Neill Group offers a comprehensive range of field services, including, but not limited to:  

  • Document Serving (Legal Process Serving)  
  • Field Agent Visits  
  • Motor Vehicle Repossessions  
  • Asset Trace & Recovery
  • Skip Tracing  
  • Court Filing  
  • Home Examinations  
  • Address Verification  
  • Stock Audits  
  • Floor Plan Audits (Motor Vehicle Industry)  
  • Negotiations  
  • Private Investigations  
  • Compliance Checks  
  • Background Inquiries  
  • Financial Verification  
  • Property Inspections  
  • Landlord Representation  
  • Security Evaluations  
  • Asset Verification 
  • Utility Company Visits  
  • Mediation  
  • Debtor Interviews  
  • Payment Arrangements  
  • Dispute Resolutions

Field Visits – Wellington & Nationwide

In some cases, clients or debtors are unable to be contacted by telephone or post, the best solution is a personal visit to their last known address or a discreet visit to their workplace. A key to our field agent service is a structured process that deploys professional and personable “street savvy” field agents with commonsense and negotiation skills.

Field visits are a powerful tool when assessing an individuals circumstances and the potential for debt recovery, collecting payments, or simply making informed decision based on accurate information.

Field visits are also a valuable means of determining the condition, registration and insurance status and location of a secured asset, making demand for payment, or for establishing or verifying essential information such as place of residence, occupation, asset and liability status and insurance information.

The Neill Group’s nationwide field services team are training in conducting interviews and pre-disconnection discussions, and in negotiating payment arrangements or settlements based on parameters set by clients, together with overall financial position of the debtor.

Comprehensive written and photographic reports and provided to aid informed decision making, while maintaining our adherence to absolute regulatory compliance at all times. 

The Neill Group also provides a comprehensive services from private investigations and specialised security to process serving and risk management. The Neill Group deploys only certified and licensed private investigators, process servers and security specialists to service the greater Wellington region and throughout New Zealand.

A number of our field agents are former members of the New Zealand police or military with many years of experience working with sensitive personal issues and more complex matters that require professionalism and diplomacy. Our firm but fair approach provides positive results, we ensure your brand, company or organisation are positively represented by our field agents at all times.  

Document & Process Serving (Service of Legal Documents)  

Dion Neill has been serving documents and legal process in the greater Wellington region and throughout New Zealand since 1987!

The Neill Group are Wellington’s longest established provider of process serving, document serving and para-legal support services with a network of highly experienced nationwide document and process servers in every area, district and region of New Zealand. 

The Neill Group serves all district court, high court and family court legal proceedings along with dissolution of marriage (divorce documents), international legal process, demand notices, witness summonses, subpoenas, eviction notices and a range of other documents that are required to be served personally on a recipient or defendant.


The Neill Group incorporates a number of business units, including RapidServe, Wellington Process Servers, New Zealand Process Servers, Accredited Process Servers and Para-Legal Services (Wellington), Protective Services and the Wellington Investigation Group. The Neill Group are now the largest provider of document serving, para-legal support and field agent services available in the Wellington region. 

The Neill Group’s expertise stems from the experience of Dion Neill, a former member of the New Zealand Defence Forces and emergency services. Dion provides his clients with the benefit of over 30 years experience within the international security and private investigation arena. 

Dion was one of the founding directors of the original company, Wellington Investigations working alongside his fellow directors of Auckland Investigations (now known as ‘The Investigators’). Dion contracted his services to a number of leading private investigation, process serving and security organisations prior to establishing The Neill Group and Protective Services. 

Dion is a foundation member of the New Zealand Institute of Professional Investigators Incorporated, Security Institute of New Zealand and the Institute of Management New Zealand. Dion is a former certified fraud examiner with a number of internationally recognised qualifications in security, risk management and investigations.

Dion featured on the popular TVNZ series, ‘Private Investigators’ and interviewed on the TVNZ Breakfast programme regarding protecting high profile people. Dion regularly provides commentary to the media on private security industry related matters.

Dion has spent a number of years conducting covert surveillance, co-ordinating undercover operations and managing hundreds of investigations. Dion was one of the first licensed private investigators in New Zealand to carry out investigation assignments for the ACC, the governments private accident and injury insurance agency.

In the 1980’s, Dion provided evidence in the High Court following a lengthy investigation focusing on a major theft operating within a large multi-national business, Dion’s evidence was key to the successful conviction of over 25 offenders.


Licence Number: 11-000153 – The Neill Group is the trading name for Dion Neill who is an individual licence holder (not a limited liability company), licensed by the Ministry of Justice (Private Security Personnel Licensing Authority) as a private investigator, security consultant, repossession agent, personal guard, property guard, crowd controller and confidential document destruction agent. 

All contracted agents and associates are licensed by the Ministry of Justice to ensure compliance with the Private Security Personnel and Private Investigators Act 2010. We do not employ staff, The Neill Group and Protective Services are supported by a nationwide network of contracted private investigators, process servers, field agents, risk management consultants and security specialists. 

Areas of Service 

Whether it is private investigations, covert surveillance, specialised security, personal protection, legal process serving or just a simple field visit, The Neill Group provides a professional and discreet service for clients within New Zealand and worldwide.

The Neill Group are based in Wellington with a strategic network of nationwide licensed private investigators, process servers, field agents, security specialists and repossession agents throughout the greater Wellington region along with agents in every area, district and region of New Zealand, including: Northland, Whangarei, Auckland, Wellsford, Warkworth, Orewa, Albany, Takapuna, Mangere, Manurewa, Pukekohe, Coromandel Peninsular, Thames, Waihi, Whangamata, Whitianga,Waikato, Hamilton, Te Awamutu, Cambridge, Huntly, Morrinsville, Matamata, Putaruru, Tokoroa, Otorohanga, King Country, Taumarunui, Te Kuiti, Waitomo, Bay of Plenty,Tauranga, Te Puke, Whakatane, Kawerau, Opotiki, Rotorua, Taupo, Turangi, Murupara, East Cape, Gisborne, Tolaga Bay, Tokomaru Bay, Ruatoria, Te Kaha, Taranaki, Wanganui, New Plymouth, Stratford, Hawera, Waitara, Inglewood, Manawatu, National Park, Waiouru, Taihape, Plamerston North, Marton, Bulls, Feilding, Ashhurst, Foxton, Horowhenua, Levin, Otaki, Kapiti, Waikanae, Paraparaumu, Paekakariki, Wellington, Plimmerton, Porirua, Tawa, Johnsonville, Upper Hutt, Lower Hutt, Wainuiomata, Hawkes Bay, Wairoa, Napier, Hastings, Havelock, Waipukurau, Dannevirke, Wairarapa: Featherston, Pahiatua, Masterton, Carterton, Greytown, Tasman, Nelson, Blenheim, Picton, Motueka, West Coast, Westport, Greymouth, Hokitika, Wanaka, Queenstown, Twizel, Alexander, Te Anau, Canterbury, Christchurch, Kaikoura, Ashburton, Southland: Timaru, Oamaru, Dunedin, Invercargill, Balclutha, Mossburn, Gore.