‌The Neill Group are Wellington’s longest established document serving and para-legal support agency. The Neill Group are the market leaders in Wellington with decades of experience serving district court, high court and family court legal documents along with dissolution of marriage (divorce proceedings), international legal process, trespass notices, subpoenas and summonses.

The Neill Group has a strategic network of licensed process servers, security specialists, private investigators and field agents throughout New Zealand from Kaitaia to Bluff. The Neill Group also represents New Zealand as members of a worldwide process servers alliance, allowing The Neill Group to provide clients with a seamless nationwide and international document service.

The Neill Group also provides a range of commercial and private investigation services, including skip tracing and covert surveillance to assist in locating evasive defendants, witnesses, debtors, family members and people of interest. 

Professional, Reliable & Online!

The Neill Group’s process serving and document serving division operates on two basic principles, speed and professionalism. The Neill Group utilises the most advanced live online technology that allows our clients and file management team to monitor every step of the document service or process serving assignment throughout it’s entire service cycle.

Our live job tracking system enhances efficiency, increases productivity and accurately reports all activities relating to your assignments. We use the very latest in technology to provide updates directly from our field based process servers and document serving professionals including service attempts, inquiries made at the address and service confirmation once the document are served.

Please click the video below for more information.







Why Us?

Dion Neill is the founder and principal of The Neill Group, Dion served his first legal document in 1986 and is considered one of New Zealand’s most experienced process servers, private investigators and field agents.

The Neill Group was established by Dion Neill for the express purpose of providing a comprehensive range of professional security risk management, private investigation, para-legal support and field based services in Wellington.

Over three decades later, The Neill Group’s highly experienced network of nationwide document servers have served hundreds of legal documents throughout the greater Wellington region and across New Zealand.

The Neill Group incorporates several business units, including: RapidServe, Accredited Process Servers, Wellington Process Servers, NZ Process Servers, Protective Services and the Wellington Investigation Group. 

The Neill Group provides a seamless nationwide service to clients utilising a strategic network of highly experienced, trained and skilled process servers, private investigators, field agents and security specialists throughout New Zealand.

The widespread nature of our agents and associates, along with the enormous quantity of field assignments undertaken has resulted in The Neill Group having both a detailed knowledge of local geography and also an extensive knowledge of the defendants subject to legal proceedings.

Often defendants appear in our system as “repeat offenders” and some recipients are known to us as habitual debtors, our insight gives us an enormously beneficial edge in carrying out your instructions with a high level of efficiency using decades of gathered intelligence.

Process and document serving within Wellington and throughout New Zealand can prove challenging when the defendant required to appear before a court or tribunal is unwilling to do so and is actively avoiding service of process. When this is the case, employing a professionally licensed and experienced process server is the best option to ensure the defendant is effectively traced and served. 

We consider all documents to be urgent and unlike many of our competitors, we do not charge an urgent document fee. We guarantee the first attempt of serve will be within 24 hours of receiving your documents, The Neill Group are well known for it’s same day service from the greater Wellington region to the Kapiti area and across to the Wairarapa district.

Servicing New Zealand and international legal firms, private individuals, government agencies and the corporate market since 1987 has given The Neill Group the experience needed to provide the highest level of service and provides clients with a number of key benefits, including: 

  • Established network of process servers ensures your documents can be served anywhere in New Zealand  
  • Licensed process servers who serve your documents in accordance with recognised best practice 
  • Members of a global process serving alliance – The Neill Group serves documents worldwide
  • The Neill Group has the ability to serve your documents across New Zealand within 24 hours
  • Transparent and highly competitive fee structure – no hidden costs
  • Over 90% of our nationwide process servers are licensed as private investigators with a police, para-legal or military background 

Fee Structure – Wellington & Nationwide

We charge per recipient not per attempt of service, our rates are highly competitive and reflect our 30 years of experience serving recipients with legal process and documents in the greater Wellington region and throughout New Zealand.

The Neill Group serves documents, legal process and divorce proceedings (dissolution of marriage) in every region of New Zealand from Kaitaia to Bluff. New Zealand’s rural areas are also serviced by our process servers with time and mileage charged in addition to our standard fees.

The Neill Group offers highly competitive rates based on monthly volumes or when we act as your Wellington agents on a sub-contract basis for other New Zealand licensed private investigators, process servers and field service providers, please contact us for more information on our agency rates and areas of service. 

Note: Please beware of companies that quote you suspiciously low fees, they often come back later with an excuse for charging additional fees. Our fees are firm for one address and recipient quoted, other companies are actually brokers, web designers or third party agents who send out assignments to companies and individuals that are not process servers with no experience or knowledge of the legal process.

What is a Process Server?

A process server is a legal document server who is authorised to serve court proceedings (also known as legal process) on a recipient who is usually a defendant, witness or any other person named in court proceedings.

In New Zealand, process servers also often work as licensed private investigators and have a para-legal or law enforcement background. According to the legal process, all parties must be notified by personal service when facing court proceedings. 

The notification of these proceedings is called the ‘service of process’ and is achieved by delivering the notice of legal proceedings and other important information relating to the matter by a process server.

The process server is required to serve the legal documents in accordance with the relevant legislation. This means, identifying the individual or parties concerned and personally handing the documents to them. If service is refused, the documents can be left at the defendants feet or left in clear view of the defendant, they are then formally served!

Orders for substituted service can also be granted on application by the court in circumstances when it’s impossible to effect service in the usual manner, this occurs when the parties concerned are actively avoiding service. The order for substituted service can instruct the process server to serve a relative or person that is believed to know the whereabouts or in contact with the individual concerned.

Substituted service can also be made by an advertisement in the public notices section of regional and national newspapers or on social networking websites like Facebook. In 2009, the New Zealand High Court ruled that substituted service can be effectively served on a defendant or other party subject to legal proceedings via the social networking website, Facebook.

Posting on a recipient’s Facebook page is a permissible means of substituted service if evidence establishes that the Facebook page is, in fact, that of the person to be served and the posting is most likely to come to that person’s attention (reference: CIV-2008-485-2676, High Court Wellington, 16 March 2009, Gendall AJ).

Our highly experienced licensed process servers in Wellington and throughout New Zealand will serve all civil, criminal and family court related legal process and other documents, including:

  • Property Law Act Notices
  • Statutory Demand Notices
  • Trespass Notices
  • Insolvency Documents
  • Witness Summons
  • Dissolution of Marriage (Divorce Proceedings)
  • Protection Orders
  • Court Enforced Judgments
  • Orders for Examination
  • Subpoenas
  • District Court Proceedings
  • High Court Proceedings
  • Appeal Court Proceedings
  • Employment Matters
  • Family Court Orders
  • Infringement Notices
  • Property Eviction Notices
  • Disconnection Notices
  • International Legal Documents
  • Employment Related Letters
  • Sensitive Personal Documents
  • Service of legal process and documents for personal service on behalf of New Zealand government agencies including the Ministry of Justice, Accident Compensation Corporation (ACC), Land Transport Safety Authority (LTSA), Housing New Zealand, Ministry of Fisheries, Department of Conservation and the New Zealand Insolvency & Trustee Service

Areas of Service

The Neill Group are based in Wellington with a strategic nationwide network of licensed private investigators, process servers, field agents, security specialists and repossession agents throughout the greater Wellington region along with agents in every area, district and region of New Zealand, including: Northland, Whangarei, Auckland, Wellsford, Warkworth, Orewa, Albany, Takapuna, Mangere, Manurewa, Pukekohe, Coromandel Peninsular, Thames, Waihi, Whangamata, Whitianga, Waikato, Hamilton, Te Awamutu, Cambridge, Huntly, Morrinsville, Matamata, Putaruru, Tokoroa, Otorohanga, King Country, Taumarunui, Te Kuiti, Waitomo, Bay of Plenty,Tauranga, Te Puke, Whakatane, Kawerau, Opotiki, Rotorua, Taupo, Turangi, Murupara, East Cape, Gisborne, Tolaga Bay, Tokomaru Bay, Ruatoria, Te Kaha, Taranaki, Wanganui, New Plymouth, Stratford, Hawera, Waitara, Inglewood, Manawatu, National Park, Waiouru, Taihape, Plamerston North, Marton, Bulls, Feilding, Ashhurst, Foxton, Horowhenua, Levin, Otaki, Kapiti, Waikanae, Paraparaumu, Paekakariki, Wellington, Plimmerton, Porirua, Tawa, Johnsonville, Upper Hutt, Lower Hutt, Wainuiomata, Hawkes Bay, Wairoa, Napier, Hastings, Havelock, Waipukurau, Dannevirke, Wairarapa: Featherston, Pahiatua, Masterton, Carterton, Greytown, Tasman, Nelson, Blenheim, Picton, Motueka, West Coast, Westport, Greymouth, Hokitika, Wanaka, Queenstown, Twizel, Alexander, Te Anau, Canterbury, Christchurch, Kaikoura, Ashburton, Southland: Timaru, Oamaru, Dunedin, Invercargill, Balclutha, Mossburn, Gore