Serving You Since 1987! The Neill Group are New Zealand’s most cost-effective document and legal process servers. The Neill Group serves legal documents in Wellington and throughout New Zealand, including district court, family court and high court proceedings along with statutory demand notices, trespass notices, dissolution of marriage (divorce) and time-critical documents. 

The Neill Group are New Zealand’s most experienced nationwide document and process serving agency (legal document servers) with a geographical reach in every district and region of New Zealand from Kaitaia to Bluff. 

Dion Neill and his nationwide network of process servers at The Neill Group serve a range of New Zealand and international legal documents on behalf of debt collection agencies, finance companies, government departments, private individuals and many of New Zealand’s major legal firms.

The widespread nature of our nationwide process servers allows us to have a detailed knowledge of local geography and recipients who are the subject of legal proceedings, this valuable insight provides a beneficial edge in carrying out our clients instructions with a high degree of success using many years of gathered intelligence.

The serving of legal proceedings can prove challenging when the defendant or recipient is actively avoiding personal service. When this is the case, employing an experienced process server is the best option to ensure the defendant or recipient is served in accordance with court rules and legal requirements.

At The Neill Group, clients can monitor every step of the document service process with the most advanced online technology available. Our live in the field technology provides accurate reporting on all service activities from service attempts to service reports, providing clients with complete transparency.

Please click the video clip to view an introduction to our document service management software, ServeManager.

What is a Process Server?

A process server is a person who serves legal proceedings known as ‘legal process’. A large number of process servers in New Zealand are also licensed as private investigators. The Neill Group’s nationwide legal process servers are recruited exclusively from the law enforcement, military and para-legal sectors.

The courts in New Zealand requires legal documents to be served personally on a recipient or defendant named in court proceedings by a process server. The Neill Group ensures that all legal documents are served in accordance with New Zealand or international legal requirements.

In New Zealand, process servers are employed by clients to serve district court, employment court, family court and high court proceedings. Process servers are authorised by the courts, law enforcement agencies, government departments, legal firms and private clients to serve legal documents on a recipient or entity named in legal proceedings.

According to the rules of serving legal documents in New Zealand, all parties must be notified by personal service when they are named in legal proceedings. The role of the process server is to positively identify and effectively serve the individual or other parties named within the legal proceedings.

The notification of legal proceedings is known as the ‘service of process’ and is achieved by personally serving court documents and other important information relating to a legal matter by a process server on a recipient. A recipient is usually a defendant (individual), organisation, private company or a government department.

The process server is required to serve the legal documents in accordance with the relevant legislation, this means, positively identifying the recipient and personally serving the documents. If service is refused by the recipient, the documents can be left at their feet or left in clear view of the recipient, the recipient is then served in accordance within the requirements of the courts.

Orders for substituted service in New Zealand can be granted on application to the court when it’s proven to be impossible to personally serve the defendant or recipient in the usual manner, this typically occurs when the defendant or recipient avoids personal service or is unable to be located.

Once substituted service is granted by the court, service of the documents can then be effected by serving a relative, friend, employer or occupants of the address stated in the legal documents and/or by advertising the matter in a newspaper or in some cases, social media.

The High Court of New Zealand in 2009 ruled that substituted service of legal documents can be effectively served on a defendant or recipient via their personal Facebook page.

Posting on a defendants or recipients Facebook page is a permissible means of substituted service if evidence establishes the Facebook page is that of the person to be served and that posting on the Facebook page is likely to come to their attention (reference: CIV-2008-485-2676, High Court Wellington, 16 March 2009, Gendall AJ).  

Process Serving (Service of Legal Proceedings) 

The Neill Group serves dissolution of marriage documents (divorce proceedings and commonly referred to as ‘divorce papers’) in the greater Wellington region and throughout New Zealand. The Neill Group serves New Zealand international legal process, including, but not limited to:

  • District Court Proceedings
  • Statutory Demand Notices
  • High Court Proceedings
  • Trespass Notices
  • Employment Court Proceedings
  • Pre-Possession Notices
  • Repossession Warrants
  • Divorce Proceedings
  • Family Court Proceedings
  • Witness Summonses
  • Appeal Court Proceedings
  • Protection Orders
  • Insolvency Documents
  • Court Subpoenas
  • Discovery Warrants
  • Property Law Act Notices
  • Court Enforced Judgments
  • Orders for Examination
  • 289 Demand Notices
  • Parental Orders
  • Bankruptcy Notices
  • Personal Documents
  • Employment Documents
  • Infringement Notices
  • Tenancy Orders
  • Eviction Notices
  • International Legal Process
  • Sensitive Commercial Documents
  • Charging Documents for Enforcement Agencies

New Zealand & Worldwide 

The Neill Group are based in Wellington with a strategic nationwide network of contracted licensed private investigators, security specialists, field agents, repossession agents and legal process servers (document servers) in every area, district and region of New Zealand, including:

Northland, Whangarei, Auckland, Wellsford, Warkworth, Orewa, Albany, Takapuna, Mangere, Manurewa, Pukekohe, Coromandel Peninsular, Thames, Waihi, Whangamata, Whitianga, Waikato, Hamilton, Te Awamutu, Cambridge, Huntly, Morrinsville, Matamata, Putaruru, Tokoroa, Otorohanga, King Country, Taumarunui, Te Kuiti, Waitomo, Bay of Plenty, Tauranga, Te Puke, Whakatane, Kawerau, Opotiki, Rotorua, Taupo, Turangi, Murupara, East Cape, Gisborne, Tolaga Bay, Tokomaru Bay, Ruatoria, Te Kaha, Taranaki, Wanganui, New Plymouth, Stratford, Hawera, Waitara, Inglewood, Manawatu, National Park, Waiouru, Taihape, Palmerston North, Marton, Bulls, Feilding, Ashhurst, Foxton, Horowhenua, Levin, Otaki, Kapiti, Waikanae, Paraparaumu, Paekakariki, Wellington, Plimmerton, Porirua, Tawa, Johnsonville, Upper Hutt, Lower Hutt, Wainuiomata, Hawkes Bay, Wairoa, Napier, Hastings, Havelock, Waipukurau, Dannevirke, Wairarapa: Featherston, Pahiatua, Masterton, Carterton, Greytown, Tasman, Nelson, Blenheim, Picton, Motueka, West Coast, Westport, Greymouth, Hokitika, Wanaka, Queenstown, Twizel, Alexander, Te Anau, Canterbury, Christchurch, Kaikoura, Ashburton, Southland, Timaru, Oamaru, Dunedin, Invercargill, Balclutha, Mossburn, Gore.